Author name: tobinbrothers

2006

The Funeral of Peter Brock, St Paul’s Cathedral in 2006.

The motor racing legend was farewelled by sports personalities, politicians and thousands of fans at a state funeral at St Paul’s Cathedral, Melbourne, from 11am on Tuesday 19th September 2006.

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2003

The establishment of the external training arm, Funeral Industry Development Australia (FIDA) in 2003.

The training and education program, devised by David Treloar, administered by Allen Anderson and Geoff Rowcroft, ultimately led to the establishment in 2003 of the external training arm, Funeral Industry Development Australia (FIDA).

Managing Director James MacLeod says that with the increasing expectations of client families, the complexity of funerals and a stronger emphasis on industry regulation, the training and professional development of funeral staff has never been more important.

“In the eyes of our clients, our staff are our business, so investing in the development of staff is investing in the future of the business” – James MacLeod

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2002

The Funeral of Richard (Dick) Sylvannus Reynolds.

The funeral for the former VFL and AFL player and coach, AFL Hall of Famer and three time Brownlow medalist was held at St Paul’s Cathedral, Melbourne, on 6th September 2002.

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2001

In 1986 we established our Ringwood Chapel on the back of the property at 331 Maroondah Highway. The purpose built Funeral Centre served the local community through to early 2001.

Construction of the current ‘Tobin Brothers Funerals Seasons of Life Chapel’ commenced in early 2001 at the top of the same block of land, and the building was officially opened on 20 September 2001 by members of the local community who provide essential care and support services in the local area.

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2000

The establishment of a dedicated 24 hour phone line, the Funeral Advice Line (FAL) in 2000.

“The Funeral Advice Line plays an integral role in the day to day operations of Tobin Brothers Funerals. The FAL is essentially the “front line” when client families call us and often the first thing they will say is “we have never done this before”. It is our role to guide the family through the process and provide them with the care and support they are looking for.

By the end of the phone call, which can last anywhere between 10 and 20 minutes, it is our hope that we have provided the caller with the peace of mind of knowing that they have made the right choice by engaging Tobin Brothers Funerals. We often handle over 600 calls a day and it takes a degree of level headed thinking, composure and genuine empathy for our client families and colleagues. Grief can bring out many different emotions in people and our staff must have the ability to understand this”. – Mandy Wallis, former Funeral Communications Centre Manager.

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Founded in 1934

The first funeral conducted by Tobin Brothers Funerals was for Ena Margaret Price in 1934. In its first year, the company conducted 53 funerals and after the payment of creditors and the collection of debts, it made a modest profit.