Who to notify when a death occurs
A guide to assist you when someone has died
Who to notify when someone dies
Experiencing the death of a loved one is a deeply emotional and challenging time. Amidst the grief, there are important tasks that need to be managed, including notifying various people and organisations about the death. This guide will help you navigate through the process, ensuring that you inform everyone who needs to know.
Immediate Notifications
1. Family and Friends
The first people to notify are close family members and friends. This can be an overwhelming task, so consider enlisting the help of other family members to spread the news.
2. Doctor
If the death occurred at home, you will need to notify the family doctor to obtain a medical certificate of cause of death. If the death happened in a hospital or care facility, the staff will handle this for you.
3. Funeral Director
Contact a funeral director to begin arrangements for the funeral. They can also provide guidance on the necessary steps following a death.
Legal and Administrative Notifications
4. Registry of Births, Deaths and Marriages:
You must register the death with the Registry of Births, Deaths and Marriages in your state or territory. The funeral director often handles this, but you should confirm that it’s been done.
5. Executor of the Will:
Inform the executor named in the will. They are responsible for managing the deceased’s estate, which includes notifying relevant organisations and handling financial affairs.
6. Banks and Financial Institutions:
Notify the deceased’s bank and other financial institutions. They will require a copy of the death certificate and will assist with closing accounts or transferring funds as necessary.
Government Agencies
7. Centrelink:
If the deceased was receiving benefits or a pension, inform Centrelink as soon as possible to stop payments and discuss any entitlements you may be eligible for.
8. Australian Taxation Office (ATO):
Contact the ATO to inform them of the death. The executor will need to manage any outstanding tax matters.
9. Medicare:
Notify Medicare to cancel the deceased’s Medicare card and manage any other related health services.
Service Providers
10. Utilities:
Inform providers of electricity, gas, water, and phone services to close or transfer accounts.
11. Insurance Companies:
Notify life, health, car, and home insurance providers. They will need a copy of the death certificate to process any claims or update policies.
12. Superannuation Fund:
Contact the superannuation fund to inform them of the death and manage any benefits that need to be paid out.
Other Organisations
13. Employer:
If the deceased was employed, notify their employer. They can assist with finalising pay and entitlements.
14. Clubs and Memberships:
Cancel any memberships to clubs, gyms, and other organisations the deceased was part of.
15. Social Media and Online Accounts:
Consider notifying social media platforms and closing online accounts. Many platforms have processes in place for memorialising or deleting accounts.
We have compiled a more complete guide and printable checklist which you can download. Our Family Checklist : a practical guide when someone has died, is available from the brochures section of our website.
Final Thoughts
Handling the notifications after a death can be daunting, but taking it step-by-step can make the process more manageable. Remember that support is available from friends, family, and professional services such as funeral directors who can guide you through this difficult time.
If you need further assistance or support, our team at Tobin Brothers Funerals is here to help. We can provide guidance and support to ensure all necessary notifications are made with care and compassion.
Call Tobin Brothers Funerals for Funeral Advice and Services
In the event of death, you can call us first. Our professional staff will provide support and guide you through the funeral process, including who to notify.
We’re here for you 24 hours a day, 7 days a week.
Call the Funeral Advice Line now on 13 19 34.
Tobin Brothers Funerals
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