Arrange a Funeral
Someone has died
Losing a loved one is an emotional and challenging time. Here, you’ll find essential information to guide you through the next steps.
What to Expect
First Call
Speak to a Funeral Advice Line consultant 24 hours a day, 365 days a year
Planning
You will meet with the Funeral Planner and begin arranging the funeral
Personalisation
Celebrate the life of your loved one and honour them for who they truly were
Service
Our staff will conduct the service with unrivalled professionalism and care
Our Deepest Condolences
Tobin Brothers Funerals aim to guide you through the funeral process with expertise and care.
Funerals are a deeply personal event which are as individual as the person being remembered. We have done our best to breakdown this process into 5 stages for you to familiarise yourself with and refer to at any time.
1.Immediate Steps
2.Before We Meet
3.Planning a Funeral
4.The Day of the Funeral
5.After the Service
1.Immediate Steps
Immediate Steps
If someone has died, please call the Tobin Brothers Funeral Advice Line on 13 19 34 and one of our experienced consultants will be able to provide advice tailored to your specific situation.
The immediate steps following a death will differ case by case, depending on the circumstances of their death and other factors, but we are here to guide you through the process every step of the way. You can contact us at any time for assistance and advice.
- If the death occurs at a nursing home, hospital, or other care environment, there will be protocol in place and staff will notify a doctor to confirm the cause of death. Staff should also be informed if Tobin Brothers Funerals is the nominated Funeral Director.
- If an expected death occurs at home, a medically qualified person, such as a GP, Palliative Care Nurse, Ambulance Officer or Locum, can be contacted to verify the death when you are ready.
- An unexpected death, whether it occurs at home or elsewhere, will need to be reported to the police and Coroner. We can assist you with information and updates regarding the Coronial process even while your loved one is in their care.
When you are ready, we can organise the transfer of your loved one into our care and schedule a meeting to discuss funeral arrangements.
Should you wish to familiarise yourself with a better understanding of what occurs when we transfer someone into our care, you can download a copy of our ‘In Our Care’ brochure.
It is a good idea to try to locate a Will, any prepaid funeral plans, Cemetery or Cremation Memorial deeds, and any other important documentation as soon as you are able to as this may assist you throughout the process.
Call our Funeral Advice Line for 24-hour assistance.
Action Points
- Contact a medical professional to certify the death.
- Call the Funeral Advice Line to arrange transfer of the deceased into our care.
- Call loved ones for support.
- Download the Family Checklist to use as a guide to navigate this journey.
- Locate any important files, such as a Funeral Plan, Will or other documents.
- When ready, make arrangements to meet with one of our Funeral Planners.
Helpful Contacts
Tobin Brothers Funeral Advice Line: 13 19 34
Emergency Services: 000
Police Assistance Line: 131 444
Coroner’s Court Victoria: 1300 309 519
Grief Australia: 1800 642 066
Supreme Court of Victoria: (03) 8600 2000
Consular Emergency Centre +61 2 6261 3305
Palliative Care Advice Service 1800 360 000
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2.Before We Meet
Before the Arrangement
The loss of a loved one can be incredibly challenging and navigating the practicalities that follow can feel overwhelming.
Tobin Brothers Funerals aims to guide families through this process with compassion and understanding, every step of the way, to help you honour your loved one with respect and dignity.
Once your arrangement meeting has been scheduled, you will receive an email to assist you in preparing for the meeting.
To prepare for the arrangement meeting, you and your family should discuss the following items:
- Whether the funeral will be a burial or cremation.
- The clothing you wish for your loved one to wear.
- Consider the elements your family might like incorporated into the service, such as religious or cultural customs, life symbols, music, floral arrangements, etc. See our personalisation page for more information.
- Give some thought to the wording of press notices you may wish to place in the newspaper. We provide a free Tribute page on our website, so consider whether you need to publish a Funeral Notice in addition to this.
- Consider preferences for the date, time and venue for the funeral.
- Fill out details for the Registration of Death form. It is okay to write ‘unknown’ for answers you are unsure of. Our staff will help you to complete and submit this form.
- Select a recent photo of your loved one, or a collection of photos, to bring to the arrangement.
If you are uncertain of anything or would like more information to help you make decisions, please contact us at any time.
To make these and various other important elements easier to address you might like to download and fill out a copy of our Statement of Wishes booklet.
You can also make use of our Memory Maker app for personalisation options and cost estimates. Memory Maker is available for free download on all mobile devices from the Apple App Store or Google Play.
Call us for 24-hour assistance.
Action Points
- Download the Statement of Wishes booklet to help you prepare information ahead of your arrangement meeting.
- Download the Memory Maker App to help guide you in personalising a funeral service and
estimating costs. - Consider all the elements you may want as part of the service.
- Consider preferences for date, time and venues.
- Decide on clothing for your loved one and set them aside.
- Consider wording for death and funeral notices or our online Tribute page.
- Start to gather photographs if you would like an audiovisual presentation at the service.
- See our personalisation pages for more information.
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3.Planning a Funeral
At the Arrangement Meeting
During the initial arrangement meeting, our Funeral Planner will work with you to organise all of the many practical and celebratory aspects of the funeral.
Tobin Brothers is here to guide you in creating a respectful funeral service to honour your loved one, providing in-depth guidance and facilitating your precise wishes.
The arrangement meeting is up to 2 hours in duration and generally covers the following decisions:
- When and where will the funeral be held?
- Will vehicles be required?
- Will there be a viewing?
- Will music be incorporated into the service?
- Would you like our Memories and Tributes team to produce printed items or an Audio Visual presentation?
- Will there be press notices or an online Tribute Page on our website?
- Will there be a gathering afterwards?
During the arrangement meeting, you can expect to fill out some legal paperwork with the help of your Funeral Planner.
You will also discuss any personal preferences for the service, including cultural, linguistic, or religious elements, as well any family-specific needs or wishes you may have.
Once we have covered the core service aspects, such as the locations and logistics, we will go over personalisation elements, such as music, memorial books, flowers, print materials and webcasting.
For AV presentations and print materials, our Memories and Tributes team, made up of specialist graphic designers, will contact you after the arrangement meeting to discuss your design requirements.
Tea and coffee refreshments are included in our professional service fee when you hold a service at one of our Tobin Brothers chapels. However, our catering arm, Diamond Celebrations, can provide more substantial finger food and catering for external venues. Your Funeral Planner can provide you with a menu should you wish to consider catering.
During the meeting, we make a record of the decisions and choices made, complete any other legal and administrative documents, and provide you with a detailed estimate of the costs associated with the funeral.
There are often a few follow up phone calls to confirm or update details, and on rare occasions, we may require a follow up meeting to confirm details.
The only limits to our ability to personalise your loved one’s service is the law and your imagination.
Call us for 24-hour assistance.
Action Points
- Be sure to discuss any questions or concerns you have with your Funeral Planner.
- Please try to remain contactable to our teams.
- Our Memories and Tributes team will reach out to you after the arrangement meeting to plan personalised printed products or discuss audio-visual requirements.
- Please provide any information requested by your Funeral Planner in a timely manner.
- Call our Funeral Advice Line if you need anything at all in the meantime.
Helpful Contacts
Tobin Brothers Funeral Advice Line: 13 19 34
Memories and Tributes: (03) 9354 4178
Births, Deaths, and Marriages: 1300 369 367
Grief Australia: 1800 642 066
Griefline: 1300 845 745
Lifeline Australia: 131 114
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4.The Day of the Funeral
The Day of the Service
Funerals are an important step in the grieving process after the loss of a loved one. They allow us to commemorate and honour the deceased, and come together for support.
Many cultures have ceremonies for the passing of a loved one, they each differ in their rites and rituals, just as they do from individual to individual.
In planning a service, we encourage our clients to include elements which are meaningful to them such as:
- Writing messages onto the coffin or casket
- Dove release
- Decorating the service space with memory items*
- Candle lighting
- Champagne toast
- A special colour theme
- Video tributes
*permission should be sought if not in a Tobin Brothers venue
Our experienced Funeral Conductor and team are responsible for coordinating all aspects of the service, care and safety on the day of the funeral. Our teams’ primary focus is to ensure the service runs smoothly and that the day is as comfortable for you and your family as possible.
If the service is being webcast, those viewing can access the live-stream through the Tribute Page created for your loved one. The link will have been provided to you following the arrangement. Our Funeral Advice Line are able to provide immediate assistance to anyone having difficulty accessing the webcast. Phone 13 19 34.
It is important that the person whose life we are celebrating is honoured with respect and authenticity, which is why Tobin Brothers specialises in providing a service tailored to the needs and preferences of your family.
Call us for 24-hour assistance.
Action Points
- Speak to any of our team if you have any concerns or special requests on the day.
- If you have chosen to live-stream the funeral, loved ones can access the link via the Tribute Page.
- Have a support person with you throughout the day and be sure to let our team know if you have any requests at all.
- Consider nominating someone to supervise any children attending.
- Take your time, greet friends and family who have come to support you as we work in the background to care for and guide you.
Helpful Contacts
Tobin Brothers Funeral Advice Line: 13 19 34
Services Australia (Medicare, Centrelink, Child Support): 132 300
Births, Deaths, and Marriages: 1300 369 367
Greater Metropolitan Cemeteries Trust: 1300 022 298.
Southern Metropolitan Cemeteries Trust: (03) 8558 8278
Griefline: 1300 845 745
Lifeline Australia: 131 114
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5.After the Service
After the Service
While there is a great deal of emotion leading up to the funeral, there can also be complicated feelings afterward as well as numerous administrative tasks.
Some of our client families describe a sense of relief, while still mourning of course, but there is a sense of achievement in having appropriately honoured their loved one and often a sense of unity and connection with fellow mourners.
Others describe feelings such as loneliness, distress, or discomfort, as they may have been keeping themselves busy with the planning process or the funeral itself has forced them to confront their loss.
It is hard to know how you might feel after the funeral service takes place, so we recommend reaching out for support from family and friends, and accepting any kindness provided by others during this period.
Support groups for the bereaved or engaging the services of trained professionals such as a psychologist or grief counsellor can also help you to accept your loss and learn beneficial coping mechanisms.
We hold various events throughout the year designed to support those who have experienced loss, including our Christmas Remembrance services and Remembering Our Angels services.
Our online Support and Resources may also be helpful.
We generally render our account around 10 days after the service, but you’re welcome to contact our accounts team on (03) 9328 4300 if you have any queries at all.
We are always here to help you if you have any queries or need advice, whether it is days, months, or even years after a funeral.
Call us for 24-hour assistance.
Action Points
- We will register the death and arrange issue of a Death Certificate to the nominated family representative.
- You will receive an invoice for the funeral approximately 10 days after the service.
- Contact the Funeral Advice Line should you need assistance after the funeral.
- See our Support and Resources page for information about coping with loss.
- See our Events Page for Remembrance Services and other Tobin Brothers events that may support you. We will reach out to you with an invitation to our end of year Remembrance Services.
- For further support and information, you can ‘like’ or ‘follow’ our page on Facebook or Instagram.
Helpful Contacts
Tobin Brothers Funeral Advice Line: 13 19 34
Births, Deaths, and Marriages: 1300 369 367
Grief Australia: 1800 642 066
Griefline: 1300 845 745
Lifeline Australia: 131 114
Compassionate Friends: 1300 064 068
Support After Suicide: (03) 9421 7640
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Downloadable Resources
As leaders in the funeral industry, it is our job to help support and educate others in order to make the funeral process as simple as possible for grieving families.
If there is a subject you’d like us to cover, or something you’d like more information on, please let us know by calling our Funeral Advice Line or send us an email request on info@tobinbrothers.com.au.
Our Family Checklist is designed to help families when they need it most. Download the guide for information how to navigate the initial stages of loss.
Trusted Funeral Directors
At Tobin Brothers, our role is to act as a compassionate and reliable advisor, playing an integral role in planning the funeral arrangements of your loved one.
Our caring and professional staff will guide you through the decision making process and help you to create a fitting celebration of your loved one’s life.
We understand just how important it is to say goodbye in your own way, and we advocate for you and your family every step of the way.
Trusted
Since 1934
At Tobin Brothers Funerals,
we have provided dignified and personalised services for our clients for over 90 years.
Australian Family Business
Owned and operated by the Tobin family, we are proud to be an Australian company, based in Victoria.
Personalised Service and Support
We specialise in catering to the needs and preferences of families from all cultures, religions, and backgrounds.
Compassion and Integrity
Our team of committed professionals strive to deliver authentic, transparent,
and dignified services.
Our Locations
27 branch locations throughout the Melbourne Metropolitan area, Ballarat, Echuca, Wodonga and Corowa
Our Values
We have seven distinguishing qualities that shine through in all that we do, we refer to these as the 7 C’s:
Our genuine care for those we serve
Our professional competency guidance and expertise
Our commitment to excellence, transparency and integrity
Our cultural sensitivity, respecting our diversity and the unique traditions and beliefs of all
Our desire to be leaders, be innovative and contemporary in the funeral industry
Our active involvement in the community
Our belief that each funeral is a unique celebration of life
★★★★★
Tobin Brothers Ringwood by far exceeded my expectations. Right from the beginning, they did everything to make me feel comfortable and valued. The service was perfectly facilitated right down to the finest detail and I felt Mum's life was truly honoured and celebrated. I can strongly recommend TB Ringwood from start to finish and I doubt any other could exceed their high standard of service and care.
Thank you TB Ringwood 💕
Thank you TB Ringwood 💕
★★★★★
We would all like to extend our heartfelt thanks to Sophie Soklevski who was the Funeral Conductor for our beloved Dafinka Ristovski. We cannot thank her enough for being of service to us all and making this difficult time for the family a lot easier to bear. She went above and beyond in making sure everything went smoothly on the day and the family’s needs were taken care of every step of the way. Her presence was comforting and caring, respectful of all our needs and her compassion and empathy gave us all the strength we needed to continue moving forward. Her understanding of our cultural needs allowed the day to be seamless and flowed without any issues and we truly believe she is an asset to this industry, to Tobin Brothers, and an invaluable asset to the Orthodox community. Thank you Sophie from all of us, we appreciate you.
★★★★★
The team at Tobin Brothers Funerals Malvern provided a seamless experience for my Mother's funeral arrangements. Everything was so well organised and executed, just how my Mother would have wanted the day to go. Thank You!
★★★★★
The team at Tobin Brothers East Burwood handled the funerals of both my parents beautifully and respectfully. You can organise funeral details or do clothing drop offs at any site which is handy if unable to attend the service site. We had priests as chosen by Tobin Brothers and they have been great. Had some light catering the second time around and the food was all delicious. Great option for a more personal experience. Thank you.
★★★★★
We could not have asked for better, the team at Tobin Brothers East Burwood were very helpful, caring and professional throughout the whole process. On the day of my Mother’s funeral we were more than comfortable with the support and assistance we received from the Tobin staff.
★★★★★
From the time our father passed away to his funeral, Tobin Brothers in East Burwood were fantastic. A big thank you to Judith the funeral planner, Veronica the Celebrant, Mary Anne who looked after us at dads funeral and the team on the day. It went very smoothly and the guests loved the venue and food.
★★★★★
We are so thankful that we entrusted dad into Tobin Brothers’ care.
They are a team of consummate professionals for whom nothing was too much trouble.
I most certainly recommend Tobin Brothers to anyone looking to arrange a funeral. They made it seamless.
They are a team of consummate professionals for whom nothing was too much trouble.
I most certainly recommend Tobin Brothers to anyone looking to arrange a funeral. They made it seamless.
★★★★★
A big thankyou to Emma who helped us with arrangements for our beautiful mum myrene from the bottom of our hearts we greatly appreciate the care and compassion you showed us. Thank you to all the staff at Tobin brothers Sunbury for the fantastic service you provide.
★★★★★
Thanks so much to Emma who arranged our Mum Rosa’s farewell so easy. And to George on the day made our beautiful Mum Rosa’s farewell go so smoothly. We greatly appreciate the care and compassion you showed us. Thank you to all the staff at Tobin Brothers Sunbury for the fantastic service you provide.
★★★★★
From the time our father passed away to his funeral, Tobin Brothers in East Burwood were fantastic. A big thank you to Judith the funeral planner, Veronica the Celebrant, Mary Anne who looked after us at dads funeral and the team on the day. It went very smoothly and the guests loved the venue and food.
★★★★★
Such caring and detail-oriented people who made our family's life easier as we made arrangements after my mother's sudden death. They were compassionate, had a clearly laid out menu of offerings and prices (we held the service at a local venue and they handled everything), and provided as much support as needed (e.g. the Tributes team was happy to answer all my geeky questions about photo resolution and so on so her photo memorial was just right), and they handled all the printing, webcast production (a lot of people attended remotely as Mum had friends and family all around the world), etc. The celebrant who they hired for the service was superb - caring, professional, dedicated enough time to get to know enough about my mother and talk through how to craft the order of service so the full picture of her life could be painted.
I've reached the age where other friends with elderly parents have asked what our experience with Tobin was, and I have unreservedly recommended them. You don't want to need their services, but when you do, Con and the team are there for you.
★★★★★
Michelle and the team at Tobin Brothers Burwood organised the funeral for our father who passed away this week. Michelle was beautiful and made the process completely stress free. Thankfully we don't have to organise a funeral every week, but if I did I would use these guys! Highly recommended.
★★★★★
On behalf of my whole family I would like to thank the entire team at Tobin Brothers St Albans for taking care of my late father.
In such a difficult time the team took care of everything and I/we cannot thank them enough for it.
Sophie conducted the most beautiful service and I would highly recommend her to anyone!
Thank you so much!
Suman Family.
★★★★★
My family and I were so grateful for the kind and sensitive manner in which Tobin Brothers North Melbourne managed the funeral service for our daughter Meredith. Nothing was too much trouble whenever we had a request or a question. The entire service ran perfectly with no glitches. Stephen Tobin was always available for us and his advice was invaluable. I would highly recommend Tobin Brothers North Melbourne to anyone who may be in the sad position of having to organise the funeral service of a loved one.
Antonette Guy
★★★★★
On behalf of the Squillace family, we would like to thank Tobin Brothers North Melbourne for their excellent service. We could not have gotten thru this difficult time without your excellent service and attention to detail. Thank you.
★★★★★
My friend, Joan Hutchinson, prepaid for her funeral with Tobin Bros. in 1991. She paid $2391.00. for everything necessary—pickup limousine, coffin, cremation, viewing, clergyperson—like everything. She died on the 23rd of December 2024, cremated with service at Fawkner on 9 January 2025—95 years of age. All paid for back in 1991. Her surviving relative, Alex, her brother, was very chuffed that this firm had honoured their agreement to the full. We even had Cathy Tobin there.
★★★★★
A big thank you to Tobin Brothers and Mandy, who have promptly, professionally and compassionately made all the necessary arrangements for my late dear Mother's transfer from Melbourne to the Sunshine Coast for burial with her darling husband, my wonderful Father. Your reassurance, empathy and experience has been so important with this more complex interstate process. Very well done.
★★★★★
We couldn't have picked a better service for our mum's final farewell. From my first initial contact to Tobin Brothers and getting through to Jessica, who was a pleasure to deal with. Her kind compassionate service made us feel at ease.
Thank you to Jessica, Matt, Sharyn and the team on the day of mums funeral for going above and beyond for what was one of the most difficult days for our family.
We will always be grateful for the service provided for our beautiful mum. Thank you 🤍
★★★★★
Thanks very much. When the whole world falls apart when you lose a loved one , they are there for you .
Did a beautiful celebration of life for my husband.
Very grateful to them . Highly recommended.
★★★★★
Michelle and the team at Tobin Brothers Burwood organised the funeral for our father who passed away this week. Michelle was beautiful and made the process completely stress free. Thankfully we don't have to organise a funeral every week, but if I did I would use these guys! Highly recommended.
★★★★★
Words cannot express how deeply grateful we were to have Tobin Brothers hold my mother’s funeral. Everyone within the company was truly incredible. I especially want to thank Ricki who assisted us in the Dressing at Noble Park, it was such a sacred moment and she did beyond a wonderful job, her role was deeply appreciated and she carefully took us through the process in such a beautiful and considerate manner. It is something I’ll remember forever, so thank you deeply Ricki. Marie and Carol on the day along with Arthur were wonderful and also went above and beyond to ensure everything was perfect - and it was. Our family is grateful for your attentiveness, care and support through the entire day and the process on the whole. Thank you again for making my Mother’s Day so special for us and for her.
★★★★★
From the moment we meet Julie on a Sunday morning, then Sharon, Celebrant, a few days later, I was confident every would go exactly as we wished. The music and photos were expertly done as was the printing and arrangement of Funeral Program.
Our arrangements at Springvale went to plan, nothing seemed too difficult for the “Tobin Team“ we had.
Very much appreciated,
- Helen Lockett
★★★★★
My family and I would like to express our gratitude and appreciation for the beautiful service that Hai-Anh organised and delivered for our father. Hai-Anh helped us organise a traditional Vietnamese Buddhist ceremony as well as an English service. Hai-Anh's compassion and empathy was felt throughout her service delivery, always ensuring that we had a say in the decision-making process. From the very moment we first spoke to Hai-Anh right until the end of the service, we felt we were always in good hands - this is very reassuring during such a difficult time of grieving. Thank you so much Hai-Anh! You made the process so seamless!
★★★★★
We recently had John Luu from Tobin Brothers, Noble Park assist us in organising our Father's funeral.
John was so professional and willing to assist in all aspects of the funeral that really made everything easy for us.
Thank you, John, and to all the staff at Tobin Brothers Noble Park.
★★★★★
A big thank you to Julie at Peter Tobin Funerals for helping us plan my dads funeral. Julie was so helpful, supportive and caring whilst we organised the funeral and a massive help on the day.
Thank you also to Michael Orchard, a wonderful celebrant who delivered a beautiful service. He spoke about my dad like he knew him.
Dad would have loved it!! ♥️
★★★★★
A big thank you to the team at Tobin Brothers Echuca. They conducted themselves with the upmost care and respect, and provided our mother a wonderful service. My brother and I are very appreciative of the way you guided us through this difficult time.
Thank you
Hayden
★★★★★
Yesterday we laid my Mother to rest. Aaron and the team at Tobin Brothers were simply exceptional. From their initial handshake to their last, it was an absolute pleasure.
Thank you for everything you did for the Roberts Family, Aaron. It will never be forgotten.
★★★★★
What wonderful, caring and compassionate people to deal with in our hour of need. Nothing was too much trouble for mums memorial service planning. I would highly recommend Monika, Frances and the team at Tobin Brothers in Cheltenham. Jill
Thank you for everything you did for the Roberts Family, Aaron. It will never be forgotten.
★★★★★
I have used Tobin Brothers in Cheltenham on three occasions over the past few years and I have never come across a more compassionate, helpful firm in my life. Their local manager Mary couldn't do enough for myself and my siblings. She was just wonderful and so empathetic. Thank you for everything you did for the Roberts Family, Aaron. It will never be forgotten.
★★★★★
I cannot recommend Tony and his team highly enough. The care, respect and compassion shown to not only my mum and family when we lost dad but the total care and detail we know was given to dad is a credit to Tony. Our devastating time was eased with his respect, and nothing was a bother to him. Thank you again Tony Jones
★★★★★
First impressions count and last impressions remain forever. Gina was the funeral planner for my brother's funeral. Gina was so kind and caring from our first contact with Tobin Brothers. The service we received was comprehensive. Paul Hooper was an awesome Celebrant.The Tribute Team excelled with the music and photos and the Remembrance Cards. We were given a USB stick with the service and the photos and a hard copy book of the photos also. The service was also Live Streamed. I recommend Tobin Brothers very highly.
★★★★★
Our family would like to thank all the staff at Tobin Brothers for your help and support through this difficult time. Everything you did for us to give Daniel the most beautiful send off was amazing. Gina was so caring and professional and celebrant Warren captured The essence of Daniel perfectly.
★★★★★
We held a funeral for my Mother on Friday at Tobin Brothers, Doncaster and cannot thank Tobins enough for their care and professionalism. If I could give them 10 stars, I would. We were supported through the entire decision-making process and never felt rushed. What could have been a stressful time, was made seamless, which meant we could focus on our feelings and memories of Mum. I highly recommend them to anyone going through this difficult time themselves. Look no further.
★★★★★
In 2023 we had our service for Nan at Tobin Brothers Doncaster. Michelle met with the family and helped us set up a celebration of life for Nan.
Who’d have thought a year later we would be back to see Michelle again, for my Dads celebration of life. Dad requested Tobin Brothers for his service, as he liked Nans Service and wanted his to be the same as hers.
Michelle is compassionate and helpful, and made the process for us very easy. Thank-you Tobin Brothers Doncaster, especially Michelle.
★★★★★
Simply Brilliant!
George and the team at Doncaster organised our Mum's farewell so well. Everything was done with meticulous care and attention.
Communication was very good and the service provided by the team on the day was excellent.
They maintained the Greek traditions and were respectful of all the requirements we had.
I highly recommend Tobin Brothers for a culturally based funeral or any other memorial service.
Thank you, George, Nick and all at Tobin Brothers Doncaster.
★★★★★
Exceptional service, from our consultant Emma Dufton, Catherine Kleynjan the
Tributes Consultant (media), Tom Tobin for his support prior to the viewing and steven Tobin for his support at the service, and all the team at Tobin brothers we dealt with, your service was absolutely perfect. We received our photo book on the day and everybody thought the service was beautiful. We cannot thank you enough! You have honoured the memory for our loved one and we will eternally grateful.
★★★★★
Tobin Bros Doncaster organised my husband's funeral and I can't speak highly enough of the service I received. Every staff member I dealt with was highly professional, caring and patient. Nothing was too much trouble. All costs were explained upfront, allowing me to make decisions that were right for me. The chapel itself is quite beautiful, with a lovely outlook on a courtyard garden, a fitting place to remember and reflect, especially when bathed in morning sunshine. They gently took me step by step through the process, without any sense of pressure or hard sell and I was able to give my husband a beautiful send-off. Thank you.
★★★★★
A truly wonderful funeral home that encouraged our family to do things ourselves, not spend a lot of money and looked after us with such care. I was so impressed by their immense knowledge and personal touch. The morticians are incredibly skilled, and I am so grateful for the beautiful work they did to momentarily let us see our loved one again.
Thank you everyone at Tobin Brothers Frankston.
★★★★★
Tobin Brothers made a difficult time as stress free as possible. This is the third family member who they have cared for and each time Tobin Brothers have provided a wonderful service. They didn't pressure me into expensive add ons and gave my husband an exceptional funeral at a price I could afford. I highly recommend Frankston Tobin Brothers.
Thank you everyone at Tobin Brothers Frankston.
★★★★★
I would highly recommend Tobin Brothers Glenroy to anyone going through the unfortunate process of organizing a funeral for a loved one. We went to them to organize a funeral for my father in Feb 2024 after his sudden passing. We had an immediate connection with our funeral director Shannon she was a blessing and made what was such a daunting and difficult time that much easier for me and my family. Our funeral celebrant David was very relateble and felt like a perfect fit for Dad's service. We cannot thank Shannon and all the team at Tobin Brothers enough for their help and support through the whole process. We will always remember the kind work they did for us and are comforted in knowing my father was well looked after and had a beautiful send off.
★★★★★
What a wonderful send off for my beloved mum, Joanne, I offer you my family's gratitude and love for sending mum off with style and grace, you have helped us like you were family, Ty with much kindness and gratitude Joanne
★★★★★
I cannot recommend Joanne at TB Glenroy enough. She made the pre plan process as smooth and comforting as possible. I am greatly appreciative for how she listened and offering helpful suggestions to reflect my mother's future wishes with her pre-paid funeral. A great employee. Thank you.
★★★★★
My Mother and I have said goodbye to my stepfather.
and didn't know what to do or who to turn to.
Went to Tobin's Glenroy and Joanne sat us down and calmly walked us through the process.
Nothing was a bother, and she explained everything so perfectly it all made sense.
would highly recommend Joanne she is an angel who came to our rescue.
★★★★★
Tobin Brothers Ringwood by far exceeded my expectations. Right from the beginning, they did everything to make me feel comfortable and valued. The service was perfectly facilitated right down to the finest detail and I felt Mum's life was truly honoured and celebrated. I can strongly recommend TB Ringwood from start to finish and I doubt any other could exceed their high standard of service and care.
Thank you TB Ringwood 💕
★★★★★
Alana was who I spoke to initially at Tobin, she was most helpful and took the time to go over everything with me.
Tobin at Ringwood were fantastic, Sean was very caring and considerate they organised everything so beautifully and with such detail, even the funeral celebrant they suggested was terrific.
We ended up having the funeral at Tobin in Doncaster as Ringwood was unavailable the day we wanted. Tobin Doncaster team were also fantastic, such a beautiful chapel with the sun streaming through. Everything went so well on the day! Thank you so much.
★★★★★
Kind, compassionate and thoughtful.. right from the very start of having to go through this experience we found Tobin brothers made the task of having to organise a funeral slightly an easier task. From the moment our loved one was picked up, I knew he was in caring hands. Michelle, thank you for all your support and advice and for helping give our Chris the send off he wanted. The team who were in charge of dressing him, you were on point, and he looked like the Chris we remember. Thank you
★★★★★
We had my fathers funeral on the 21/03/25 at Tobin Brothers-St Albans. From the time my father passed away at the nursing home on the 16/03/25 Tobin Brothers were amazing. My father passed away early hours of the morning & Tobin Brothers arrived to pick him up, they were so sympathetic/understanding to our whole family. The next day received a call from Tobin Brothers to come in on the Monday to arrange the necessary funeral & they just made it so memorable as we had purchased a prepaid funeral. They went through all the arrangements, music selection & how to assist in making my fathers Eulogy.
Tobin Brothers gave my father the dignity & respect he deserved on the day of his funeral.
Thank you to all the staff who provided a memorable, special day for my father & our family.
Thank you for all your compassion & understanding that you provided to our family.
You were all amazing, from the bottom of my heart THANK YOU.
★★★★★
Our family recently worked with the team at Tobin Brothers in St Albans for the funeral of our mother/grandmother and we cannot speak more highly of them. Brook and Fran were outstanding in their service and their assistance for our family during this difficult time. On the day our family felt supported and cared for, and most importantly we felt comfortable with them like they were old friends. The entire Tobin Brothers team from start to finish, including Walter, Kerrin, Carol, David D and Aldo were fantastic. We thank them deeply for their support.
★★★★★
Beautiful chapel. Very professional and accommodating staff. The chaplain that co ordinated and spoke was brilliant and along with VIP speakers from the Victoria Police Association made the service exactly what Dad would have wanted. Highly recommend.
★★★★★
As sad as they day was to say goodbye to our Dad, Tobin Brothers St Albans were absolutely amazing.
From the moment we met up with Helen she guided us through to create a service that my family were very proud of. Paul English was a true gentleman and made the day flow with ease.
We also used the service 20 plus years ago for our Mum and it was also brilliant back then.
Highly recommended 🙏❤️
★★★★★
I just wanted to say a very big thank you to Sharon, for the service that was held for Darren Martin, which was held yesterday Tuesday 25th of February 2025. The service was indeed very touching & will be remembered for many years to come. Also a huge thank you to the rest of the staff at Tobin Brothers Sunbury, who also helped with Darren’s funeral. 🌸 🌸🌸
★★★★★
I wanted to thank you for the beautiful service you organised for my cousin Deryll. I am a funeral celebrant in Sydney and have heard so many good things about your organisation from my Victorian colleagues. The professional and compassion shown by your staff was not only comforting but it was obvious they truly cared about those attending (which hasn't always been my experience on occasion with other NSW organisations). I would highly recommend you to any families in your area. Thanks again. Sharon Swinbourne.
★★★★★
My Dad recently passed away, and I called a few Funeral Homes, until I spoke with Shannon at Tobin Bros Wodonga. Her kindness, compassion and care are nothing short of amazing. This lady is incredible. The sad process was made a little easier by having Shannon there. Her calls and updates, her humour, her tears, understanding, and her thoughtfulness make her so wonderful. I'm so glad that I called Tobin Bros, and met Shannon. She is an angel. I would highly recommend Tobin Bros, for service, quality, price, and above all compassion.
★★★★★
We were left devastated when my brother in law passed away unexpectedly, he had no funeral fund so we spoke to several different funeral homes. Tobin Bros was the most competitively priced and it in no way did it look like a budget funeral. We were treated with so much compassion and respect and nothing was an issue. We were offered an in house celebrant that conducted the service beautifully, he met with us before the funeral to get a feel for my brother in laws personality and life so that he could really personalise the service.
Nikita the young funeral director that looked after us has a maturity and natural compassion beyond her years, she was so beautiful, kind and caring. We were so grateful for the respect and care she had for us and our brother in law.
Highly recommend Tobin Brothers for anyone suffering bereavement and having to plan a funeral.
★★★★★
The team at tobin brothers go out of their way to make us as comfortable and supported as we needed , the went out of there way to help and make everything how we wanted , perfect in everyway, as for shannon the funeral director one in a million, shes fantastic, always greeted us with a big beautiful smile and kind , friendly attitude, makes you feel very comfortable and at ease. You won't find anyone better to do the funeral. Very highly recommended thank you to the team at Tobin brothers . Beautiful job!
★★★★★
We would like to thank Tobin Brothers Sunbury, for all of their help and support from start to finish during our terrible loss. Tracie, Shannon, George, Steven, everyone behind the scenes, we cannot thank you enough. Your professional, your compassion, your support helped us as a family get through. I would highly recommend if you're ever in need, call in and see the staff at Sunbury. Again thank you. Clan O'Donnell
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